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iPhone orders not working... Again
I was talking to my wife a little while ago and we were just thinking about ordering the new iPhone (despite all the negative press it has garnered so far). Although we are far from people who do impulse shopping, I was just curious to see how much it would cost me more and whether the delivery lead time of 3 weeks has improved or not.
Not only has the lead time not improved, the Apple website itself has broken down and it prevents ordering. I am sure it is not my computer that's broken but when I went to Apple's site and tried to create a new account for the iPhone, it immediately timed out my session and didn't let me get back in. I am sure there is something wrong at the Apple back end servers.
Not only is the front end throwing tantrums by failing to acknowledge the issues, the back end is also acting up.
I captured a video of it on my computer just to show case.
On an unrelated observation: I think instead of trying to pretend to be magnanimous and giving away free cases to people (read subjects), I think Steve Jobs would do a lot more better to focus inside and trying to do better, like maybe try to FIX the problem with the antenna. It really stinks that a grown up person and a grown up company would behave in such a childish manner by first trying to ignore the problem, then blaming some silly piece of software and the totally and completely denying that problem exists and giving away freebies instead. I am sorry but that's not how problems are solved. But whatever little knowledge I have of inside workings of Apple and such, this is the way they behave. Just throw some morsels (freebies, gift cards) to the subjects (customers) having issues and buy off the problem.
- Category(s)
- Technology
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Apple

