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Sending Auto response directly from MS Exchange Server

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Recently one of my co-workers came to me asking me whether it was possible to Setting up Rule in MS-Exchangesend automatic response to message directly from the server. There are situations where it is necessary to send automatic response directly from the server. The preconfigured Out of Office rule is a working example of that. Only, it sends a Out of Office: preamble to every message and it sends response only to the first email received from a particular sender. It may be necessary to send response to every message and with a customised subject and message.

Step 1: In your Outlook Client click on Tools --> Rules and Alerts. If you are using Office XP or older, then you will see Rules Wizard instead of Rules and Alerts.

Step 2: In the Rules Wizard select the Start from a blank rule - Check messages when they arrive option and click Next. In Office 2003 and previous versions, the Start from a blank rule option is available at the top of the dialog window. This will apply the rule to messages as they arrive in the inbox. In the next screen don't select anything and click on Next. It will pop-up a warning that the rule will be applied to all incoming messages. Click Yes to proceed.

Step 3: In the next window, select the action have server reply using a specific message. Click on the specific message link in the lower pane and it will open up a new mail message window. Type in the subject and the message you want to send to all leaving the To: and CC: fields blank. Once you are satisfied with the message, click on Save and close at the top left of the message window.Setting up Rule in MS-Exchange - 02

Step 4: In the next window, select the appropriate exclusion option if any and click Next. Give the rule an intuitive name. Make sure that you don't check the check box next to Apply this rule to messages in Inbox folder. Click OK after turning on the rule.

For any message that you receive after this point, the server will send an automatic reply to sender whether or not your Outlook Client is running or not.

Setting up Rule in MS-Exchange - 03

The URL to Trackback this entry is:
http://www.dharwadkar.com/weblog/msexch_tip01/tbping

Re:Sending Auto response directly from MS Exchange Server

Posted by Anonymous User at Dec 01, 2006 03:41 PM

I set our Auto Response just like this and it didn't work. What could I be missing here. doug@titleboxing.com

Re:Sending Auto response directly from MS Exchange Server

Posted by Myles at Dec 15, 2006 07:50 PM

I agree with doug, there has to be something more than this on the server side... it just isn't doing it. Please help!

Re:Sending Auto response directly from MS Exchange Server

Posted by mukul at Dec 15, 2006 10:01 PM

Hi Myles,

I checked out what Doug had said and what he (and probably you are also) was trying to do was a special case of this feature. I have posted another weblog entry to treat this special case (http://www.dharwadkar.com/weblog/msexch_tip02).

Re:Sending Auto response directly from MS Exchange Server

Posted by GenrlZod at May 21, 2008 07:14 AM

The reason why it is not working for some of you guys is because you have to enable automatic replies in Exchange Server Manager.

Carry out as instructed about and then make sure this is enabled on ESM:

1. Open Exchange System Manager
2. Select Internet Message Formats under Global Settings
3. Double click on DEFAULT in the Right pane of the MMC
4. Select the Advanced tab
5. Select "Allow Automatic Replies"

Thats it.

Re:Sending Auto response directly from MS Exchange Server

Posted by Anonymous User at Nov 24, 2008 09:25 AM

How do we keep the original subject? And make the auto reply more personal:
Ie: RE: [original subject]
Dear [Sender Name] Thank you for your email bla bla bla

Re:Sending Auto response directly from MS Exchange Server

Posted by Anonymous User at Jun 29, 2010 01:29 PM

how do you turn off the server side response?

Re:Sending Auto response directly from MS Exchange Server

Posted by Anonymous User at Jun 29, 2010 01:29 PM

how do you turn off a server side auto response?

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